Privacy Policy

ClipEngine AI (“we”, “our”, or “us”) is committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, who we share it with, and what rights you have in relation to it.

This policy applies to all users of ClipEngine AI, accessible at our website and web application. By using our service, you agree to the collection and use of information in accordance with this policy.

If you do not agree with any part of this policy, please discontinue use of the service.

ClipEngine AI is a web-based metadata generation tool built for stock footage contributors. The service allows users to upload screenshots of their video clips and receive AI-generated metadata including titles, descriptions, keywords, categories, and a technical quality audit.

For the purposes of data protection law, ClipEngine AI is the data controller of your personal information. If you have any questions about this policy or our data practices, please contact us using the details provided at the end of this document.

Specifically regarding your uploaded screenshots:

• Screenshots are transmitted securely over HTTPS to our server-side AI processing service.
• Screenshots are processed in memory to generate your metadata output and are not permanently stored on our servers beyond what is necessary for the generation session.
• Screenshots stored temporarily in our cloud storage bucket (Supabase) are associated only with your account and are subject to our data retention policy.
• Screenshots are never used to train, fine-tune, or improve any AI model — ours or anyone else's.
• Screenshots are never sold, shared, or disclosed to any third party except our AI processing service provider, which processes them solely on our behalf under strict data processing terms.
• You retain full ownership of your screenshots at all times.

We use the information we collect for the following purposes:

• To provide the service — processing your screenshots and generating metadata output.
• To manage your account — authentication, settings, and session management.
• To store your history — saving generated metadata to your clip history for future reference.
• To improve the service — analysing usage patterns to enhance features, performance, and user experience. We do not use your screenshots or metadata for this purpose.
• To communicate with you — sending account-related notifications, billing information, and responses to your support requests. We do not send marketing emails without your explicit consent.
• To ensure security — detecting and preventing fraud, abuse, and unauthorised access.
• To comply with legal obligations — responding to lawful requests from authorities and meeting our legal and regulatory requirements.

For users in the European Economic Area (EEA), United Kingdom, or other jurisdictions with similar data protection laws, we process your personal data on the following legal bases:

• Contract performance — processing necessary to provide the service you have subscribed to or requested.
• Legitimate interests — improving the service, ensuring security, and preventing fraud, where these interests are not overridden by your rights.
• Legal obligation — where processing is required to comply with applicable law.
• Consent — where we have asked for and received your consent, such as for optional marketing communications. You may withdraw consent at any time.

We do not sell your personal data to third parties. We may share data with the following service providers, who process data on our behalf under binding data processing agreements:

We retain your personal data only for as long as necessary to fulfil the purposes set out in this policy, unless a longer retention period is required by law.

• Account data — retained for as long as your account is active. Upon account deletion, account data is deleted within 30 days.
• Clip history and generated metadata — retained for as long as your account is active. You may delete individual records or your entire history at any time from within the application.
• Uploaded screenshots — temporarily stored in your private storage bucket. Not retained beyond what is necessary for the service. You may delete screenshots associated with your history entries at any time.
• Usage and technical logs — retained for up to 90 days for security and performance monitoring purposes.
• Payment records — retained for the period required by applicable financial and tax regulations (typically 7 years).
• Support communications — retained for up to 2 years from the date of last correspondence.

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These include:

• All data transmitted between your browser and our servers is encrypted using HTTPS/TLS.
• Database access is protected by row-level security — your data is only accessible to your authenticated session.
• File storage is private and access-controlled — your screenshots are not publicly accessible.
• API keys and credentials are stored as environment variables and never exposed in frontend code.
• Authentication is handled by industry-standard secure infrastructure.

While we take every reasonable precaution, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security and encourage you to use a strong, unique password for your account.

In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant supervisory authority within the timeframes required by applicable law.

Depending on your location, you may have the following rights regarding your personal data:

To exercise any of these rights, please contact us using the details at the end of this document. We will respond to all requests within 30 days (or within the timeframe required by applicable law).

ClipEngine AI uses a minimal number of cookies and similar technologies:

• Authentication cookies — strictly necessary session cookies used to keep you logged in. These cannot be disabled without breaking the service.
• Preference cookies — small pieces of data stored locally to remember your application preferences (theme, font size, etc.).

We do not use advertising cookies, cross-site tracking cookies, or third-party analytics cookies that profile your browsing behaviour. We do not participate in behavioural advertising networks.

ClipEngine AI is not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately and we will take steps to delete that information from our records.

If we become aware that we have collected personal data from a child under 16 without verified parental consent, we will take steps to remove that information promptly.

ClipEngine AI operates globally and your data may be stored and processed in countries other than your country of residence. These countries may have different data protection laws than those in your jurisdiction.

Where we transfer personal data outside the EEA or UK, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission, or that the transfer is to a country that has been deemed to provide adequate data protection.

By using ClipEngine AI, you acknowledge that your information may be transferred to and processed in other countries.

Our service may contain links to third-party websites, including stock footage marketplaces. This Privacy Policy applies only to ClipEngine AI. We are not responsible for the privacy practices of third-party sites and encourage you to read their privacy policies before providing any personal information.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make changes, we will update the “Last Updated” date at the top of this page.

If we make material changes that significantly affect your rights or how we use your data, we will notify you by email (using the address associated with your account) and/or by displaying a prominent notice in the application at least 14 days before the changes take effect.

Your continued use of ClipEngine AI after any changes to this policy constitutes your acceptance of the updated policy.